I thought I'd share a few of the reviews I found on the phone. I haven't gone out to see what kind of reviews there are on Verizon Wireless, the company. I promise, this is the last I'll write on this issue -- at least until I get a response from the letter I'm mailing (assuming I will) and my talk with Clark Howard (consumer guru) if I get through to him.
These are the reviews I found with similar problems / issues. There are a ton of bad reviews but I only grabbed phone shut-down, freeze issue related. I learned my lesson well -- I will do some research BEFORE I get a phone in the future!!!
What is worse is the USB Mass Storage or memory card accessory will not recognize my photos. They are JPEG which is in the JPG format, yet I can't use the card for what I wanted. This fancy looking paperweight is going back to the Wireless/Cellphone store today!
I have alot of respect for Samsung. I have owned a great digital video camera in the past (still works great) and I still own a 42-inch plasma, both by Samsung.
This purchase has impacted my likelihood of ever purchasing another Samsung product."